Exchange and return
Dear buyers!
If you wish to return or exchange an item, please review our returns policy.
Returns and exchanges are possible within 14 days of receiving the product
Return procedure:
1. Contact us by phone number: 067 384-54-52
2. Describe the reason for the return and provide a photo of the product, if necessary.
3. Wait for confirmation from our service center, which will be sent to you by mail
4. Pack the product and attach a copy of the receipt or other documents that were given to you at the time of purchase.
5. Send the product to:
100 Knyagini Olga Street, Lviv, Lviv Region, 79057, "Nova Poshta" branch #72
Recipient: Maria Kostelna
Phone number: 067 384-54-52
Who pays for shipping?
• Return of goods of proper quality is carried out at the expense of the buyer.
• In case of return of goods of inadequate quality, all shipping costs are borne by our company.
Conditions for returning goods of proper and improper quality:
• The product can be returned if it:
• It has not been used and retains its commercial appearance;
• There are all seals and factory labels;
• If no more than 14 days have passed since receiving the goods
Refund for goods to the buyer:
After receiving the product and checking its condition, in the case of a positive decision on refund, we will make a refund within 5 working days.
The refund can be made to the bank card from which the payment was made.
If you have additional questions, please contact us using the specified contacts.
Contact number:
063 618-14-66
063 191-82-72
067 384-54-52
E-mail: limaso.textile@gmail.com
Goods of proper and improper quality, which are not subject to exchange and return:
• Linens
• Towels for the bathroom
• The product, which was sewn individually according to your measurements!
Happy shopping in the LIMASO online store!